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Shipping and Delivery Policy

  1. We will make any deliveries a happy and pleasant experience,  deliveries can be made between 12 noon to 6 pm on the mention dates.
  2. Products categorized in Premium Chocolates, Premium Assortment, Collectible Gifts, Greeting Cards and Marvel Cakes are delivered by courier. We try our best to deliver this product on the delivery day. However, in unavoidable circumstances or wrong pin code these products may reach before or after delivery date mentioned. 
  3. The delivery will NOT be redirected / redelivered to any other address in any circumstance.
  4. We will attempt delivery of the items ONCE. In case the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery will be possible. We will consider the order as “executed” in the following cases :
    • Delivery not done due to wrong address.
    • Recipient not available.
    • Premises locked.
    • Wrong phone or Cell or Extension number/ not working / no reply or not connecting / reachable and delivery is not done.
    • Recipient refused the products.
    • Delivered the product at the Gate / Reception / Neighbor.
  5. The image displayed on the site is indicative in nature. Actual product may vary in appearance, shape or design as per the availability.
  6. We reserve the right to substitute the products with equal or higher value in case of non availability of the desired product.
  7. In case of floods / Heavy Rains / National Bandh we reserve the right to reschedule the delivery for another date.
  8. No change in instructions can be entertained after placing the order.
  9. Orders once placed cannot be cancelled.
  10. In case the product is not delivered due to any of the above reasons, the update will be available on the website and the same can be collected the delivering Bread and Spread outlet only on the same, details of which are available with our customer support team.
  11. We will not entertain any complaint for any product after 3 hours the time of delivery.
  12. Proof of delivery will be provided in case of any dispute in delivery.
  13. No Complimentary product will be given with any of the placed order. 
  14. Offers are valid till stock last. We shall deliver the product as per the delivery mode specified.
  15. No modification is possible once the date is specified.